24/7 Mobile Locksmith - FAQ
Over the years, our technicians, at 24/7 Mobile Locksmith, have
faced different questions from our customers. We found it right to provide you with some of the more frequent asked
questions, hoping it would help you make a better decision regarding your specific locksmith needs.
Should you need any additional information, please feel free to contact us.
Questions:
How to choose a reliable locksmith?
What is "Re-Key" and what is the difference between "Re-Keying" a lock and changing a lock?
The key for my deadbolt / door knob is "sticking", why is this happening and what can I do about it?
What is a double sided deadbolt and should I install one on my door?
I lost my car keys, where can I get a new one?
"This is the second time I have locked myself out of my house, what can I do to avoid this mistake again?"
Answers:
How to choose a reliable locksmith?
When it comes to your home / business security, you must be sure that there are no mistakes. You have to make
sure that the job is done in a professional manner, and if there are any problems you have someone to talk to.
After all, you entrust the keys to your house's locks in the hands of a stranger. Here are some pointers:
- A very simple way to check if you handle a reliable locksmith is to look for the Better Business
Bureau member sign. You can click on this link to look for information from the BBB website:
http://welcome.bbb.org.
- Always make sure that the locksmith you choose is Bonded & Insured.
- Always ask for a price! – Although it is not always possible to get an accurate quote for complicated jobs.
For simple jobs such as car lockouts it is pretty reasonable to get a quote, even if it is a rough one. Don’t be
satisfied with service call + labor, ask what the labor is!
- When the technician arrives make sure he has signs on his truck with the company name, company logo, and contact number.
Organized companies will make sure that their logo is well shown and their customers know how to reach them.
- Look for affiliates with known companies such as insurance companies and roadside assistance.
What is "Re-Key" and what is the difference between "Re-Keying" a lock and changing a lock?
To Rekey a lock it means that we change only the combination of the pins inside the lock. By doing so, you keep your old lock,
and the old key would not work anymore. It is also possible to have the rekey two locks on the same door alike.
24/7 Mobile Locksmith provides two new keys for free with any "Rekey" job.
The key for my deadbolt / door knob is "sticking", why is this happening and what can I do about it?
There can be many causes for this problem. The most common one is because the pins inside the lock cylinder are not flat and
therefore it is "harder" for the key to be in the "right position". The solution can be, changing the lock or rekeying the lock again.
What is a double sided deadbolt and should I install one on my door?
A double-sided deadbolt is a lock that in order to open or lock it you will need to use a key from the inside and the outside.
Unlike most dead bolts and door knobs that have a button or flip in the inside part of the lock, double-sided deadbolts are operated
with a key from both sides. IMPORTANT NOTICE: In certain counties the local fire department forbids us to install double sided dead
bolts on residential doors. One of the reasons for that is in case of emergency (e.g. fire) the tenant has to leave the apartment
quickly and may not have access to their keys, which are necessary to open this type of lock.
I lost my car keys, where can I get a new one?
For most makes and models a professional locksmith can make you a new key. For certain cars it is sometimes necessary to have special
computers to program the new key (transponder keys and high security keys). Another option is to contact your dealer.
"This is the second time I have locked myself out of my house, what can I do to avoid this mistake again?"
Two simple solutions:
- Keyless entry system – You can install a deadbolt that is operated by touch pad and/or a key, so if you lose your
keys you can always open it with a code that you have.
- Passage lock door knob – Most of the house lockouts occur when the button of the door knob is on the "lock" position and
you didn't pay attention. A very simple way to avoid this is to have a "Passage lock". Passage lock is a door knob with a key
or any lock cylinder. Just a simple door knob. If you want to lock the house you use the deadbolt. In this way there are no mistakes,
and you should not be concerned about forgetting the door knob in the "lock" position.
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